GDPR Compliance

Last updated: July 29, 2026

Data Protection Principles

We are committed to processing personal data in accordance with data protection principles, including:

• Lawfulness, fairness, and transparency
• Purpose limitation
• Data minimization
• Accuracy
• Storage limitation
• Integrity and confidentiality

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you submit a service request or contact form
• Legitimate interests: To improve our services and communicate with customers
• Legal obligation: When required to comply with applicable laws

Your GDPR Rights

Under GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Service records: retained for the duration of our business relationship
• Communication records: retained for 2 years
• Legal compliance: retained as required by applicable law

International Data Transfers

Your personal data is processed and stored in Australia. We do not transfer personal data outside of Australia without appropriate safeguards in place.

Data Protection Officer

For questions about data protection or to exercise your GDPR rights, please contact us at [email protected]

Right to Lodge a Complaint

You have the right to lodge a complaint with the relevant data protection authority if you believe your data protection rights have been violated.